Spam and Virus Protection
Every web hosting account at SiteSpace.com comes with SPAM protection using SpamAssassin, Known RBL lists, virus protection from ClamAV, and user definable rules-based spam filtering.
The use of these various systems is designed to help you eliminate and remove up-to 98% of junk mail and viruses from your inbox.
Our spam protection system scans every email sent to your email account verifying the legitimacy of the email and determining
the likelihood of the email containing spam.
The system is installed and administered by SiteSpace on your mail server.
The anti spam applications work to identify spam emails before they reach your email inbox. Emails are scanned using our spam
detection and filtering network and SpamAssassin a server based mail filtering system. Furthermore, an additional layer of Spam
protection can be utilized from enabling the custom spam filters available from your control panel. This multi-pronged approach ensures
maximum efficiency in reducing spam to your email inbox and can reduce spam levels by up-to 98%. Depending on your specific needs
the spam filter can manage email identified as spam in one of two ways:
1.) Automatic Deletion -
Once a particular email has been identified as spam it can automatically be deleted ensuring you are never inconvenienced by spam.
The emails are erased by the mail server and are never delivered to the user dramatically reducing the presence of spam in your mail box.
2.) Automatic Tagging and Filtering -
The filtering application can be set to automatically tag suspected spam emails, once tagged the email will be delivered to the
user where the Email Programe (such as Microsoft Outlook or Outlook Express) will identify the tag and move the email to your junk folder.
This way emails are never deleted but are simply placed in the users junk mail folder.
The user is then able to browse through the junk mail folder on a daily or weekly basis retrieving any emails that maybe of interest or use.
SiteSpace scans all incoming emails and stops viruses from reaching your inbox.
There is nothing you need to do to activate virus protection it works on everyone's email account.
With over 35,000 virus definition growing daily in our anti virus database and hourly updates, our anti virus system provides you with a good first line defence over email viruses.
* If you are being blocked and are trying to send email to a valid customer email account please contact
spamremoval@sitespace.com